For Operators

Operator FAQ

Information for Operators

We've listed some common questions received by companies who submit their chemical disclosures through FracFocus. If you have questions remaining, please email us at fracfocus@gwpc.org.


  • How do I register?

    Use the web form, linked here, to apply for a new company account to be used to submit chemical data to the registry.

    Note: Upon submission of application for a new company, notice will be sent to the Hydraulic Fracturing Disclosure Administrator for approval. Please allow 2-3 business days for approval.

    Upon receiving approval:

    • Establish yourself as a Supervisor and a Data Submitter
    • Assign other Supervisors and Data Submitters (as necessary)
    • Download the Excel template
    • Begin entering and submitting records

    Please note that only 1 representative per company is allowed but any number of supervisors and data submitters can be approved. Although official company representatives must work for the company that is being registered, persons not affiliated with the operating company may register as Registered Agents providing the official representative for the operating company they are submitting disclosures for approves their registration.

  • I submitted a registration to FracFocus but have not received an approval.

    The most likely cause is that the FracFocus administrator has been unable to certify that you work for the company for which the registration was submitted. If you do not receive a response from the administrator within 1 week of submitting your registration you should contact the administrator at fracfocus@gwpc.org to verify the cause for the delay.

  • I registered to use FracFocus and received my account approval but when I attempt to login I receive an error message.

    The most common causes of login failure are:

    1. Failure to include the special character you used in your password
    2. Use of an incorrect e-mail address.

  • I am the company/agency representative, but I cannot submit a disclosure.

    In order to submit a disclosure you must use the Add/ Manage Accounts to make yourself a Supervisor and Data Submitter if you are an Operator, or a User if you are a Service Company or State Agency. If you select Add/ Manage Accounts you will see a button in the top center of the screen that says Make Me a Supervisor, Make Me a Data Submitter, or Make Me a User. If you click that button you will be assigned to this/ those roles and your Dashboard will change to reflect all of the functions available to that class of user.

  • When I attempt to register the system tells me I cannot use the e-mail address I have entered.

    The most likely cause of this error is that the e-mail has either been submitted for registration before or is already in use by another user. E-mail addresses must be unique. Try to register using another e-mail address.

  • The system doesn't have any way for me to change the company representative.

    Since the company representative is the highest ranking person in the company as far as the FracFocus system is concerned, this person can only be changed by the FracFocus system manager. If you need to change a company representative, contact fracfocus@gwpc.org.

  • When I enter a disclosure using the form in FracFocus I get Warnings and Errors when a validate the disclosure. Will this prevent me from submitting the record?

    Warnings will not prevent submission of a record. However, Errors will. Warnings are designed to let you know that one or more of your entries does not match the standard format of a FracFocus field (e.g. Improper CAS number format). These Warnings should be checked but they will not prevent submission of a record. Errors must be corrected before a disclosure can be submitted.

  • Why do I get an upload failure message when I submit my xml file?

    1. The first 3 lines and last 2 lines of the xml file do not appear as follows at a minimum:

    <?xml version="1.0" encoding="UTF-8"?>
    -<FracFocus2_0 xmlns="FracFocus2_0.xsd" >
    -<FractureJob>

    </FractureJob>
    </FracFocus2_0>

    2. There is a null value in a required field (E.g. Datum), OR

    3. This is a blank tag in a numeric element such as TVD – True Vertical Depth

  • FracFocus says my well location is not within the county boundaries but I know it is in the county. What could be the problem?

    FracFocus uses a bounding box surrounding the identified county of the well to test the location spot provided for the well. The wells location is required to be entered in Decimal Degrees. The validation test is to make sure that the well is located within the county identified from the API Well Number. Many times an operator will have the well’s location reported to them in a format know as Degrees-Minutes-Seconds (D-M-S) and that location may appear as:

    NAD83:
    Lat: 32o06’03.458”
    Long: -101o39’04.112”

    The above format is not correct for entering into FracFocus. We have seen a number of operators try to enter this information in as 32.0603458 and -101.3904112. Again this would be incorrect. The proper way is to convert the above information from Degrees, Minutes and Seconds to Decimal Degrees. There are a number of conversion tools available for free on the internet.

    By entering the above numbers into the conversion tool we get the following Lat/Long in Decimal Degrees that can be entered into FracFocus.

    NAD83:
    Lat: 32.100961
    Long: -101.651142